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About Heigh Quality Enterprise LLC
Heigh Quality Enterprise LLC holds a 4.8-star average across 21 verified reviews in Richmond, Virginia, positioning the contractor among the highly rated service providers in the region. A review from 2019 references their mission to deliver excellence in commercial refrigeration and equipment repairs, targeting businesses that rely on uninterrupted cold chain operations. The company maintains Monday through Friday hours from 7am to 7pm, with Saturday and Sunday availability from 9am to 1pm, accommodating both commercial operators and residential clients seeking assistance beyond standard business hours.
What distinguishes this contractor is their dedication to commercial refrigeration alongside facility maintenance and hot-side kitchen equipment. Their website explicitly lists repair and service capabilities for walk-in coolers, prep tables, reach-ins, display cases, and ice machines, alongside an unusual broad-skill offering that encompasses lighting, electrical outlets, drains, security systems, and even traditional hot water tank replacements. Their tagline emphasizes precision and reliability, promising that client businesses stay operational.
Reviewers consistently highlight Terrell and Mr. Heigh by name, with specific scenarios demonstrating capability under pressure. One catering business recounts a same-day hood system failure resolved within an hour, while another describes Terrell troubleshooting a walk-in freezer that three prior contractors could not diagnose. A residential client notes Mr. Heigh installed a heat pump and air handler in a crawl space, completing the work in a few hours at a reasonable price with no issues observed after more than a year.
What Customers Say
All eight reviewers awarded 5 stars except one foundation granting 4 stars; four reviewers specifically named Terrell or Mr. Heigh, with one crediting him for diagnosing a freezer issue other contractors could not resolve.
Services
Commercial Refrigeration Repair
Service for walk-in coolers, prep tables, reach-ins, display cases, and ice machines keeping businesses Operational.
Facility Maintenance
On-site handyman services covering lighting, electrical outlets, faucets, drains, and security systems.
Hot Water Tank Service
Replacement and repair of traditional hot water tanks for commercial and residential properties.
Commercial Kitchen Equipment Repair
Fixing fryers, ovens, dishwashers, and other hot side equipment in commercial kitchens.
Heat Pump Installation
Residential heat pump and air handler installation, including units located in confined spaces like crawl spaces.