Hungerford Heating & Cooling

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About Hungerford Heating & Cooling
Hungerford Heating & Cooling has kept central Virginia comfortable since 1921, making it one of the oldest continuously operating HVAC contractors in the Richmond metro area. The company holds a 3.8-star average across 50 customer reviews, with most negative feedback centering on warranty disputes rather than routine service quality. Hungerford serves a broad territory that includes Richmond, Mechanicsville, Bumpass, Bon Air, Westover Hills, and the New Kent community, making it a practical choice for homeowners across the region who need a contractor familiar with both historic properties and newer construction.
What distinguishes Hungerford is their depth of expertise in geothermal systems, a specialty many area contractors avoid due to installation complexity. The company also offers ductless mini-split solutions, which prove particularly valuable for Richmond's older homes where traditional ductwork would require invasive renovation. Their automatic home heating fuel delivery service sets them apart in a market where many oil providers have exited the residential delivery business, and they maintain commercial fuel delivery for construction projects of any size.
Customer feedback points to specific technicians who deliver standout service. Robert B. described Technician Raven arriving on schedule, diagnosing his oil furnace problem within the appointment window, and performing a thorough post-repair check to confirm normal operation, including verifying house temperature had reached a comfortable level. Cindy Horn's review detailed how her terminally ill mother needed immediate heat; the team coordinated emergency oil delivery after hours, with technician David navigating beneath the house in freezing conditions to restart the system. Both reviewers emphasized the crew went beyond standard service expectations.
What Customers Say
Cindy Horn and Robert B. account for half of the five-star reviews, with both highlighting named technicians (Raven, David) and above-and-beyond responsiveness. McKinley's one-star review, the sole negative rating among the reviews sampled, centers on a disputed warranty rather than technical skill, describing a furnace failure during cold weather and difficulty reaching the company. Positive reviewers consistently mention on-time arrivals, diagnostic thoroughness, and personalized attention that larger firms no longer provide.
Working Hours
| SundayToday | Closed |
| Monday | 9 AM–4:30 PM |
| Tuesday | 9 AM–4:30 PM |
| Wednesday | 9 AM–4:30 PM |
| Thursday | 9 AM–4:30 PM |
| Friday | 9 AM–4:30 PM |
| Saturday | Closed |
Services
Heating System Repair & Maintenance
Oil and gas furnace diagnostics, tune-ups, and repairs including same-day service for emergen-Cindy Horn's review describes successful emergency service during a cold spell, but expect potential delays if demand is high.