Johnstone Supply

Johnstone Supply operates as a commercial HVAC equipment distributor serving the greater Richmond metro area and surrounding communities across Virginia and North Carolina. The location at store439 maintains a 3.9-star rating compiled from 19 customer reviews, with operating hours spanning Monday through Friday from 7 AM to 5 PM. Unlike traditional contractors who service end users directly, this supplier functions exclusively as a wholesale channel, providing furnaces, split systems, mini-split configurations, and component parts to licensed HVAC professionals. The business falls under the heating equipment supplier category, carrying both residential and commercial equipment lines along with specialized manufactured housing solutions.

The Richmond location stocks an extensive catalog of HVAC equipment spanning multiple categories, from single-packaged units and split systems to geothermal units, high-velocity air systems, and reverse cycle chillers. Their parts division includes air conditioning and refrigeration components, expansion valves, filter-driers, compressors, motors, and electrical controls, essentially a one-stop inventory for contractor technicians seeking same-day parts. The supplier also offers field-installed accessories, extended warranties, and specialized categories like evaporative coolers and infrared heaters that serve niche commercial applications.

Customer feedback from contractor clients highlights specific staff members who deliver consistent service. Katherine, a reviewer, notes that Tyler has assisted on multiple occasions, describing him as 'ALWAYS so helpful & kind' when contractors require hard-to-locate parts. Jabbar Young describes the staff as 'helpful and friendly,' while Freddie Flowers simply states 'you couldn't ask for a nicer people to help you.' These accounts reflect a service model oriented toward professional trade customers who depend on knowledgeable counter staff for time-sensitive installations and repairs.