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Claim This BusinessAbout New Life Contracting
New Life Contracting operates as an HVAC and home services provider Serving Richmond Virginia and surrounding communities. The business holds a 4.2-star rating accumulated across 49 customer reviews, demonstrating consistent service delivery in the region. Customers reach the team directly at (804) 426-9837 for scheduling inquiries. Several reviewers indicate they were introduced to New Life through home warranty programs, suggesting the contractor maintains active relationships with third-party service administrators commonly used by homeowners.
Review evidence points toward versatile trade capabilities beyond core HVAC work. Multiple customers describe comprehensive projects spanning complete AC system installations, natural gas heating setups, and plumbing repairs conducted across several years. One homeowner mentions a custom shower installation featuring products from the Onyx Collection alongside a full bathroom renovation, indicating the business manages larger-scale residential reno projects rather than isolated equipment swaps. Client communications referenced in feedback suggest transparency in option presentation, though one review surfaces frustration with timeline delays during warranty-related diagnos
Technician Colby earns repeated recognition across five-star feedback, with customers describing him as professional and patient when addressing questions about system operation. In one instance, Colby guided a homeowner remotely through diagnosing a minor AC issue, enabling a self-repair without requiring an on-site visit. Another reviewer credits Colby and team member Ben with arriving punctually for scheduled installations. Technician Marcus appears in a less favorable review concerning a Freon recharge that did not resolve an HVAC cooling complaint, with the customer noting extended delays receiving follow-up guidance.
What Customers Say
Four of five detailed reviews mention technician Colby by name and rate the experience five stars, citing professionalism, transparent communication, and willingness to guide self-repairs. The single negative review centers on delayed resolution rather than workmanship quality, with the customer noting unresolved HVAC issues one month post-service.
Services
AC System Installation
Complete air conditioning system installation covering new unit placement, refrigerant charging, and testing verification setups.
Natural Gas Heating
Natural gas heating system installation ensuring proper vent connections and safety verification for gas-powered equipment.
HVAC Repair & Diagnostics
Cooling and heating system repairs including refrigerant management, electrical troubleshooting, and component replacement.
Plumbing Repairs & Installation
Residential plumbing services handling fixture repairs, pipe replacements, and related water system maintenance.
Custom Shower & Bathroom Remodel
Full bathroom renovation services including custom shower installations, tile work, and complete tear-down rebuilds.