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Claim This BusinessAbout Priority Heating and Air
Priority Heating and Air operates as a licensed HVAC contractor serving Lynchburg, Virginia and surrounding communities. The company holds Virginia license #2710084554 and maintains a perfect 5.0-star rating based on three client reviews. Specializing in residential heating and cooling systems, the team handles installation, repair, and replacement services for air conditioning units and heating equipment. They also service light commercial refrigeration systems, offering 24-hour emergency response availability for systems that fail outside standard business hours.
The contractor distinguishes itself through transparent diagnostic practices and commitment to honest assessments. Customer reviews specifically credit the technician Clay with providing second opinions that saved homeowners from unnecessary system replacements. The company offers free cost estimates for all services, allowing clients to make informed decisions without pressure. Their maintenance programs include seasonal tune-ups designed to prevent expensive breakdowns before extreme weather arrives.
Named technician Clay appears across multiple reviews, with customers highlighting his thorough communication style and willingness to explain installation processes in detail. One reviewer describes Clay arriving within an hour of a Sunday morning call to diagnose a failed heat pump, identifying the issue within minutes. Another review recounts Clay providing a counter-opinion to a competitor's recommendation for dual system replacements, confirming only one unit required attention. These accounts illustrate the company's emphasis on arriving promptly, diagnosing accurately, and recommending only necessary repairs.
What Customers Say
All three clients awarded five stars, with two specifically praising technician Clay for honest assessments that contradicted recommendations from other contractors. Customers valued same-day Sunday response and transparent diagnoses over aggressive upselling.
Services
AC Installation and Repair
Installation of new cooling systems and diagnosis and repair of failing or outdated air conditioning units, with honest recommendations on repair versus replacement.
Heating System Repair and Replacement
Troubleshooting and repairing heating systems that fail or underperform, including full system replacements when needed.
Light Commercial Refrigeration
Service and repair for commercial refrigeration equipment including walk-in coolers and freezers.
Preventive Maintenance Plans
Customized seasonal tune-ups and system inspections designed to extend equipment life and prevent costly Emergency failures.
Free Cost Estimates
No-obligation written estimates providing upfront pricing so homeowners can make informed decisions.
24/7 Emergency HVAC Service
After-hours response for systems that fail evenings, weekends, or holidays, with fast dispatch to restore comfort.