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About Stoneman Heating & Air Conditioning, Inc
Stoneman Heating & Air Conditioning, Inc delivers residential heating and cooling solutions to homeowners throughout Richmond and surrounding Virginia communities. With an exceptional five-star rating drawn from 304 client reviews, the company has earned a reputation for responsive service and technical precision. Homeowners consistently praise the team's communication style and willingness to explain system operations in accessible terms.
Reviewers highlight same-day response times during heating emergencies and careful attention to preventive maintenance schedules. Multiple customers specifically mention the team's expertise with heat pump systems and furnace diagnostics, noting that technicians arrive prepared with parts stocked for common repairs. A recent review described a scenario where the crew arrived within hours during the coldest week of the year and restored system function by the following morning.
Customers repeatedly name individual technicians, including Richard, Jordan, AJ, and Troy, describing specific scenarios where expertise and professionalism made critical differences. One client recounted returning to a 46-degree home after travel, with the technician completing repairs within hours; another praised detailed documentation including photographic evidence of completed work on dual heat pump systems.
What Customers Say
Eight verified reviews highlight emergency response capability, with three mentioning same-day or next-morning arrivals during critical system failures. Four reviewers specifically name individual technicians Richard, Jordan, AJ, and Troy, citing their communication skills and technical knowledge with heat pump and furnace systems.
Services
Furnace Repair & Maintenance
Emergency diagnosis and repair of failed heating systems, including same-day service for critical breakdowns.
Heat Pump Service
Installation, maintenance, and repair of heat pump units with technical expertise across multiple system types.
New System Installation
Complete HVAC system installation for residential replacements, including expedited scheduling for urgent situations.
Preventive Maintenance
Scheduled service appointments checking system performance with detailed reporting and documentation.
Dehumidifier Systems
Service and maintenance of whole-home dehumidification systems alongside primary HVAC equipment.
AC Repair & Maintenance
Cooling system diagnostics, repair, and tune-up services for residential air conditioning units.