Thompson N' Thompson HVAC, Inc

Thompson N' Thompson HVAC, Inc operates as a heating and cooling contractor serving Richmond and Charlottesville, Virginia. The business maintains a 4.9-star rating aggregated from 265 customer reviews, reflecting consistent service quality across residential projects. Customers describe the team as prompt, courteous, and meticulous in their approach to installations and repairs.

The contractor distinguishes itself through several specific capabilities highlighted in client feedback. A recent installation featured a Bosch heat pump with accompanying air handler, demonstrating experience with major heat pump brands. The business preserves access to R-22 refrigerant, a discontinued coolant that remains necessary for older HVAC systems. Online booking and financing options provide flexible service scheduling for homeowners.

Client testimonials identify technician Kevin by name across multiple reviews, describing him as knowledgeable and professional. One customer recounted Kevin making three visits to troubleshoot a heat pump compressor running continuously in auxiliary mode, ultimately resolving the issue and restoring proper heating without excessive electrical consumption. Another reviewer noted same-day response after reporting unusual noises from a unit, with Kevin arriving the following day to diagnose both systems. These specific scenarios illustrate the contractor's approach to diagnostic challenges and commitment to follow-through.