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Claim This BusinessAbout Velocity Hvac
Velocity Hvac operates as a heating and cooling contractor serving homeowners throughout Richmond, Virginia. The business maintains a perfect 5-star rating accumulated across 13 customer reviews, indicating consistent service quality and customer satisfaction. This rating places Velocity Hvac among the highest-rated HVAC providers in the region.
Customers repeatedly emphasize Mike's straightforward approach and commitment to education. One reviewer noted Mike provided assessments without pressuring a purchase, allowing time to compare competitor pricing before making a decision. Another client appreciated the transparent discussion of options spanning several weeks. The absence of upselling appears recurring in feedback, with multiple reviewers pointing out fair pricing relative to estimates from other companies.
Chad Wheeler's detailed account describes the installation process from initial assessment through final completion. After evaluating the customer's existing system, Mike presented options without urgency. The customer then obtained independent quotes and found Velocity Hvac's pricing significantly lower for comparable equipment. Once a decision was made, five crew members arrived on the scheduled day and completed the installation efficiently, performing thorough cleanup afterward.
What Customers Say
All 13 reviews award 5 stars, with three reviewers specifically naming Mike as the technician and praising his responsiveness, fairness, and refusal to upsell. Multiple clients contrast Velocity Hvac's pricing against higher competitor estimates, while emphasizing the patience shown during decision-making periods.
Services
Central AC Replacement
Full-system swap including removal of old equipment and installation of new coordinating components.
HVAC System Servicing
Repair and maintenance work on existing heating and cooling units, performed on scheduled appointments.
System Assessment & Diagnostics
Professional evaluation of current equipment condition with customer-focused recommendation options.
Pricing Consultation
No-obstacle quote generation allowing comparison against competitor pricing before any commitment.