Embers LLC
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Embers LLC
Embers LLC operates as a heating and cooling contractor serving Suffolk, Virginia with a 4.9-star rating drawn from 42 customer reviews. The business maintains standard weekday hours from 8 AM to 5 PM, closing on weekends to prioritize scheduled appointments. Homeowners throughout the city consistently praise the company for arriving punctually and completing repairs within remarkably tight timeframes. The contractor handles both residential heating systems and cooling units, with particular expertise in diagnosing problems rapidly and securing replacement parts without delay.
The company distinguishes itself through responsive service and a preventative maintenance program that allows customers to schedule biannual system checkups. Technicians arrive ahead of the established timeframe and proceed directly to assessment and repair rather than lengthy consultation. Reviewers frequently note the team's_clean work sites and clear communication about what repairs involve. Customer feedback points to competitive pricing compared to other area contractors who quote substantially higher bids.
What Customers Say
Seven of seven reviewers awarded five stars, with four specifically mentioning same-day or urgent same-week response times. Positive reviews consistently cite diagnostic speed and transparent pricing while noting technicians Trevor and Rebecca by name. Maintenance program enrollment appears as a repeat theme across satisfied customers.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, part replacement, and preventative tune-ups for air conditioning systems.
Heating System Service
Repair and maintenance for furnaces and heating units including component replacement.
Split Unit Installation
Installation of split HVAC systems with professional setup and testing.
Preventative Maintenance Program
Biannual inspection program covering both heating and cooling equipment.
Emergency Same-Day Service
Urgent repairs with rapid response for system failures requiring immediate attention.
Insurance Claim Repairs
Storm damage restoration working directly with insurance adjusters and estimates.