Suffolk Sheet Metal Inc.

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About Suffolk Sheet Metal Inc.
Suffolk Sheet Metal Inc operates as a full-spectrum HVAC contractor serving Suffolk and the broader Hampton Roads region, including Franklin, Windsor, Smithfield, and Carrollton in Virginia alongside Isle of Wight County and select northeastern North Carolina communities. With a 4.2-star rating compiled across 42 customer reviews, the company maintains a solid local reputation earned through residential and commercial heating, cooling, electrical, water heater, and generator services delivered Monday through Friday from 7:30 AM to 5 PM.
What distinguishes this contractor from neighboring providers is their in-house capability with sheet-metal fabrication, a nod to their company name, paired with access to the Real Fyre Vent-Free gas log collection for homeowners seeking efficient supplemental heating. Their website showcases heating and cooling installations, repairs, and maintenance alongside electrical panel work and complete water heater solutions, positioning them as a single-source provider for multiple home infrastructure trades rather than a narrow specialist.
Reviewers recount specific scenarios that illustrate their service approach: Jordan Weare describes a same-day water heater replacement completed within 24 hours after receiving elsewhere-prohibitively quoted estimates,while Keith credits Ray for moving a garage heat pump over two days with transparent pricing and daily progress updates. Corby Amos notes near-exclusive loyalty spanning two decades, citing reliability as the consistent thread. However, both Alexis Allen and Ms. H report identical frustrations, a promised callback never arrived, leaving their issues unresolved after multiple attempts.
What Customers Say
3 of 6 featured reviewers mention specific technicians (Ray, Corby Amos), with positive experiences praising same-day turnaround and upfront pricing, while negative reviews uniformly cite failed callback promises, Alexis Allen endured three weeks without follow-up, and Ms. H abandoned her electrical quote request after identical silence. Positive reviewersnote reliability and craftsmanship; detractors flag only communication gaps.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| Thursday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| SaturdayToday | Closed |
Services
Heating Installation & Repair
Central heating system installations, replacements, and repair services for residential and commercial properties needing furnace or heat pump work.
Cooling & AC Service
Air conditioning tune-ups, diagnostics, repairs, and new AC system installations tailored to Hampton Roads climate demands.
Electrical Installations & Repairs
Whole-home electrical work including panel upgrades, new circuit installation, light fixtures, ceiling fans, and wiring repairs.
Water Heater Services
Water heater replacements, installations, and repairs covering traditional tank and tankless units for Norfolk-area homes.
Generator Sales & Installation
Home generator sales, setup, and installation services ensuring backup power during coastal storm outages.
Gas Log Installations
Real Fyre Vent-Free gas log set sales and professional installation providing supplemental heat without central system requirements.