Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAirduct Care Heating & A/C has served Virginia Beach homeowners since 2005, earning a 4-star average across 95 customer reviews. The company operates under Virginia Class A contractor license #2702015643, providing heating and cooling services throughout Hampton Roads including Norfolk, Chesapeake, and Newport News. With callback hours extending until 8 PM on weekdays and weekend availability, the team positions itself as accessible for residents managing aging HVAC systems in coastal properties prone to salt air corrosion.
What distinguishes this contractor is their willingness to tackle complex diagnostic challenges that sent homeowners to other companies in the past. Reviewers describe multi-visit scenarios where Airduct Care persisted through equipment failures, wiring complications, and warranty authorization delays to reach solutions. The company maintains same-day availability for emergency service calls, a critical capability for Virginia Beach summers when triple-digit heat indexes push cooling systems to failure.
Customer narratives from review data reveal technicians who returned repeatedly when initial repairs did not hold. One scenario involved a system replacement followed by wiring corrections between condenser and air handler units, requiring coordinated efforts between field technicians and the main office. While the review process was protracted, the ultimately successful resolution underscores a commitment to seeing jobs through rather than walking away.
The 95-review sample shows a 4.0 average, with negative reviews citing extended diagnostic timelines and warranty authorization delays, while satisfied customers highlight the company's persistence through complex equipment challenges.
| Sunday | 8 AM–5 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 8 AM–6 PM |
Diagnostic services, refrigerant recharge, capacitor and relay replacement, seasonal tune-ups for coastal climate exposure.
Furnace ignitor replacement, heat exchanger inspection, thermostat calibration, emergency heating restoration.
Complete HVAC system installation including new condenser, air handler, and thermostat setup with proper sizing.
Circuit evaluation, disconnect box installation, proper grounding, voltage testing between split system components.
Filter replacement, duct inspection, recommendations for salt air filtration needs in coastal properties.
Same-day response capability for heating and cooling failures during extreme weather conditions.