Kellam Home Services Cooling, Heating, Plumbing & Electrical

Kellam Home Services Cooling, Heating, Plumbing & Electrical serves residential and light commercial clients throughout Virginia Beach and neighboring Hampton Roads communities. The company holds a 4.7-star average across 2,407 reviews, reflecting thousands of completed service calls in the area. Their technicians handle cooling, heating, plumbing, and electrical work from a single dispatch, making them a practical option for homeowners managing multiple systems. The company maintains 24-hour availability every day of the week, including weekends and holidays, which matters in a coastal climate where summer humidity strains AC units and winter cold snaps can leave homes without heat.

What distinguishes Kellam from single-trade contractors is their ability to address plumbing and electrical issues alongside HVAC services. Reviewers repeatedly note that technicians explain what they are checking, walk through the diagnosis, and flag future concerns without pressuring immediate upsells. The company operates under the Kellam Mechanical brand for some marketing, and their team is referred to as the "Tell 'em Kellam" crew in customer communications. This multi-discipline approach means a single service call can cover an AC tune-up and a leaking pipe, saving homeowners from coordinating separate contractors.

Customer reviews name specific technicians and the scenarios they handled. Justin Deprimo arrived at a home without heat during a week of freezing weather and resolved the heater issue in a single visit, answering the homeowner's questions and addressing concerns about the repair timeline. Camryn Lawson performed a spring maintenance inspection, explaining each step while identifying items that could need attention down the road, yet declined to push unnecessary upgrades. Alicia Norford scheduled Lance for her annual plumbing inspection; he arrived on time, left the workspace clean, and answered every question about the system's condition. These named encounters represent the consistent pattern across reviews: professional arrival, clear communication, and complete resolution.