First Atlantic Restoration

First Atlantic Restoration has operated as a trusted recovery firm across Hampton Roads since 1990, earning a 4.8-star rating from 481 verifiable client reviews. Based in Virginia Beach, the company maintains IICRC certification and carries full insurance and bonding, a critical credential for homeowners navigating soot, smoke, and structural fire damage. Their 24/7 availability covers Virginia Beach, Norfolk, Portsmouth, Chesapeake, and surrounding communities, with a guaranteed 90-minute emergency response for water, fire, storm, and mold incidents.

What distinguishes First Atlantic from general contractors is their three-division structure: an emergency response team, a full reconstruction division, and a hazmat and infection control unit operating as one coordinated outfit. They back every project with a 7-Year Workmanship Warranty and a Lifetime Smoke Odor Guarantee, rare protections in fire damage work where lingering odors often resurface months later. Their dedicated project managers handle insurance coordination directly, relieving homeowners from negotiating claims while managing a majorrepair.

Client feedback reveals specific teams handling urgent scenarios. Tim T praised technicians Mack, Cierra, Erik, and Lynsey for managing a complete restoration while handling insurance paperwork on his behalf. Joshua Kannon noted his emergency call brought an estimator to his office the same day, a response he credited directly to the team's urgency after multiple competitors refused the job. Rachel's review described a week-long water damage repair completed with Penny updating her throughout, while Ken and Seth handled the physical reconstruction.