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About HVAC Warehouse
HVAC Warehouse operates as a licensed HVAC contractor in Virginia Beach, Virginia, serving homeowners across the greater Hampton Roads region including Norfolk, Chesapeake, and Newport News. With a solid 4.3-star rating compiled from 32 customer reviews, the company has established a local presence in the region. The business is helmed by Ryan, who serves as field supervisor, and maintains a crew of technicians who handle installation and service calls for residential cooling and heating systems.
The company's website is currently under construction, limiting public information about specific brand partnerships or specialized services. However, customer reviews indicate the company handles full system replacements including AC units and furnaces, with experience in both new installations and replacements for properties that have suffered equipment theft. The team appears to operate with a focus on residential work, though service details are not fully outlined on their current web presence.
Technician Ryan receives notable mention in multiple customer accounts, including a scenario where his team arrived the next business day to remove an aging system and install a complete new AC and furnace setup. One reviewer describes Ryan as knowledgeable about all aspects of HVAC who ensured homeowner satisfaction throughout the process. Another review notes communication challenges, with difficulty reaching Ryan by phone and concerns about post-installation system performance that required multiple service calls to resolve.
What Customers Say
Positive reviews highlight same-day or next-business-day response, with one customer noting Ryan's technical knowledge and crew professionalism. Negative reviews cite communication issues including full voicemail boxes and post-installation system problems that persisted over a year. Of 32 reviews, the three detailed here split between 5-star and 1-star ratings, indicating polarized customer experiences.
Services
AC System Replacement
Full replacement of cooling systems including new AC units and associated components for residential properties.
Furnace Installation
Installation of new heating systems, including complete furnace replacements in Virginia Beach homes.
HVAC System Repair
Diagnostic and repair services for equipment malfunctions. Diana S mentions repair technicians identified installation issues.
Preventative Maintenance
Ongoing maintenance services to keep systems operating efficiently. Maintenance technician identified incorrect installation in one case.
Emergency Service Calls
Response for urgent HVAC issues requiring same-day or next-business-day attention.