Johnstone Supply

Johnstone Supply has been serving Virginia Beach contractors and homeowners since at least 1994, building a reputation as a go-to HVAC equipment supplier along the Coastal Virginia corridor. With a 4.5-star rating from 45 verified reviews, this location stocks everything from residential split systems to commercial packaged units, serving the Hampton Roads region including Norfolk, Chesapeake, and Newport News. The store operates Monday through Friday 7:30 AM to 5 PM and Saturday 8 AM to noon, with counter staff ready to help contractors source parts and equipment quickly.

What distinguishes Johnstone Supply from general hardware stores is their deep specialization in HVACR components. Their inventory includes OEM parts like compressors, motors, heat exchangers, and thermostats, along with specialty items such as geothermal units, high-velocity air systems, and through-the-wall condensing units. The commercial division handles single-packaged units and split systems, while residential customers can access air handlers, gas and oil furnaces, and mini-split systems including variable-capacity models. Their parts department carries refrigeration components, accumulator tanks, expansion valves, solenoid valves, that keep existing systems running.

Reviewers consistently name specific staff members who go beyond basic counter service. Thomas Bobbitt has been buying from this location for over 30 years, describing it as his one-stop shop where he is always in and out quickly with correct equipment. Krys credits Jeff and Tom with solving problems every time, while multiple reviewers praise Jessica and Jessie for helpful, informative assistance. Steve Martinez specifically recommends telling Jeff he sent you, suggesting a personal relationship built over years of transactions. One homeowner needed a single run capacitor on a Saturday and found it on the shelf at competitive pricing, noting the staff sold him one item despite wholesale signage.