Smiley's Heating & Cooling

Smiley's Heating & Cooling operates as a full-service HVAC contractor serving Virginia Beach and surrounding coastal communities including Norfolk, Portsmouth, Chesapeake, Hampton, and Newport News. The company maintains round-the-clock availability every day of the week, a critical feature for a region that experiences both summer heat waves and winter cold snaps. Backed by 1,572 client reviews averaging a 4.9-star rating, the contractor has built a strong reputation across sixteen service areas spanning southeastern Virginia and northeastern North Carolina. The team handles both residential and commercial projects, offering installation, repair, and preventive maintenance services.

What distinguishes Smiley's from neighboring contractors is their authorized dealer relationships with top-tier equipment manufacturers including Trane and Mitsubishi, alongside Generac generator installations for backup power solutions. The company provides financing options for homeowners facing unexpected equipment replacements, alleviating the financial burden of emergency repairs. Their indoor air quality specialization addresses a real concern for coastal residents dealing with humidity and allergen management, while their commercial HVAC division serves businesses across their extensive service territory.

Customer feedback highlights specific team members who deliver memorable service experiences. Sedrick and his trainee earned praise for professionalism and clear communication during a heating repair, with the reviewer noting their sense of humor and respectful approach. Technician Alex was recognized for presenting budget-conscious options while explaining technical details thoroughly. Josh and his crew received recognition for efficiency, though one reviewer noted an overlooked repair item, underscoring that even highly-rated contractors may occasionally miss small details during complex jobs.