
Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Mr. Appliance of Hampton VA
Mr. Appliance of Hampton VA serves Virginia Beach and the broader Hampton Roads area as an appliance repair contractor holding a 4.4-star average rating compiled across 112 client reviews. The business specializes in diagnosing and restoring household appliances including refrigerators, dishwashers, washing machines, dryers, and ovens. Technicians employed by the company respond to service requests throughout the local service territory, handling both routine maintenance appointments and urgent repair situations. The company operates as a franchise location within the Mr. Appliance network, leveraging standardized diagnostic procedures and parts procurement channels.
The website contained minimal public-facing content at the time of data collection, preventing verification of specific manufacturer partnerships, certification credentials, rebate programs, or workmanship guarantees. Prospective clients should confirm service offerings and warranty terms directly with the company by telephone before scheduling work. The absence of publicly displayed specializations or distinguishing qualifications means this contractor competes primarily on responsiveness, diagnostic accuracy, and pricing within the general appliance repair market.
Customer reviews yield mixed accounts of service experiences. Wayne, a technician employed by the company, earned praise from multiple five-star reviewers for arriving on schedule, wearing protective shoe covers, cleaning work areas, and successfully completing repairs on the first visit including a dishwasher and a refrigerator fan installation completed same-day when parts arrived. However, three one-star reviewers reported significant concerns including missed appointments, failure to return phone calls, unresponsive voicemail boxes, and perceived communication lapses during scheduling processes.
What Customers Say
Three of eight reviewers specifically name Wayne as the technician and describe positive experiences citing on-time arrival, protective workspace protocols, same-day repair completion, and reasonable pricing. Negative reviews (three reviewers) cite communication failures during scheduling and unattended phone calls rather than repair quality or pricing complaints.
Services
Refrigerator Repair
Diagnostic and repair services for refrigerator cooling systems, compressors, thermostats, ice makers, and thermistor sensors.
Dishwasher Repair
Resolves drainage issues, pump failures, spray arm malfunctions, door latch problems, and electronic control defects.
Washing Machine Repair
Addresses mechanical breakdowns, drainage pump faults, transmission problems, and electrical control panel malfunctions.
Dryer Repair
Fixes heating element failures, thermal fuse trips, drum belt breaks, lint buildup, and ventilation obstructions.
Oven and Range Repair
Restores bake and broil element function, temperature sensor accuracy, igniter reliability, and control board operation.
Small Appliance Repair
Diagnosis and service for microwaves, garbage disposals, trash compactors, and other countertop cooking devices.