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Claim This BusinessMTS Refrigeration has operated in Virginia Beach since transitioning from its former identity as My Three Sons, building a client base across the entire Hampton Roads region. The company holds Virginia state licensing and maintains full insurance coverage, with a master technician certified staff serving residential and commercial customers in Norfolk, Chesapeake, Portsmouth, Hampton, and Newport News. With 36 validated reviews producing a 4.9-star average, the contractor has earned a reputation for upfront pricing and reliable workmanship in a market where homeowner trust remains paramount.
The company distinguishes itself as a Goodman dealer, offering a full product line ranging from 14 SEER standard efficiency to 18 SEER high-performance air conditioning units. Beyond equipment sales, MTS provides indoor air quality solutions including air duct sealing and advanced filtration systems designed for coastal humidity challenges. Their service menu covers the complete equipment lifecycle from new installations to preventive maintenance contracts, with commercial refrigeration capabilities that many residential-focused competitors in the region cannot match.
Customer reviews frequently name technician Brian, highlighting scenarios that illustrate the company's responsiveness. One reviewer described a Memorial Day weekend emergency where the team restored a failed system within an hour. Another review documented a same-day arrival during a brutal heatwave, with the technician calling ahead to explain delays caused by solving unexpected problems at a previous appointment. A third reviewer praised the honesty of avoiding unnecessary repairs on a seven-year-old unit, recommending the company without reservation.
Of 36 reviews, 31 are five-star ratings with customers routinely highlighting same-day response capability and honest diagnostic practices. The single one-star review customer communication failures rather than technical work quality. Positive reviewers consistently mention technician Brian by name, while negative feedback focuses on job completion and responsiveness during a personal family crisis.
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharging, and tune-ups for all residential and commercial cooling systems.
Furnace and heat pump repairs including ignition system troubleshooting and component replacement.
Complete system installation from 14 SEER to 18 SEER efficiency ratings for new construction and replacements.
Scheduled service agreements designed to extend equipment life and prevent emergency breakdowns.
Air duct sealing and IAQ products addressing humidity and filtration for coastal climate challenges.
Refrigeration and HVAC services for businesses across the Hampton Roads commercial sector.
Goodman heat pump installation and service for year-round heating and cooling efficiency.