Sears Heating and Air Conditioning

Sears Heating and Air Conditioning operates as a Virginia Beach HVAC contractor offering heating and cooling services across the coastal Virginia region. With a concerning 1.3-star rating derived from just three customer reviews, the company maintains daily operating hours from 6 AM to 10 PM, seven days a week. The contractor specializes in servicing central air conditioning units, ductless mini-split heat pumps, boilers, and furnaces from major manufacturers including Kenmore, Trane, Lennox, Goodman, Carrier, and Coleman. Homeowners in Virginia Beach seeking HVAC assistance should carefully evaluate this option against competitors given the limited review data available.

Sears Home Services positions itself as a national provider with over 100 years of brand heritage, emphasizing certified HVAC technicians, same-day and next-day service availability, and upfront written estimates before work begins. The company highlights the use of genuine manufacturer parts for repairs and offers satisfaction guarantees on HVAC repair and maintenance services. However, website text is generalized across their national footprint and does not reference Virginia Beach-specific licensing, local permits, or regional climate considerations such as humidity management or salt-air corrosion concerns common in coastal HVAC applications.

Customer review data reveals significant service concerns. Thomas Lewis paid $18,000 for a dual fuel system installation but reported wires connecting the backup oil furnace heating were never hooked up, requiring an additional $300+ charge to complete the original installation. Alexus Danielle cited confusion during emergency heat scheduling, while Bob Black's one-star review simply warned others to avoid this contractor. These three reviews, all below two stars, represent the complete feedback landscape for this Virginia Beach location and warrant serious consideration before engagement.