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About Suffolk Appliance Repair Inc
Suffolk Appliance Repair Inc serves Virginia Beach and neighboring communities with a 4.3-star rating drawn from 85 customer reviews. The business handles repairs across laundry machines, refrigeration units, cooking appliances, and kitchen cleanup equipment, maintaining a service footprint that stretches from Richmond through Virginia Beach and into the Carolinas. This operational timeline traces back to 1991, establishing nearly three decades of continuous service in the region, earning a reputation for reliable workmanship throughout the area.
The company distinguishes itself as an authorized Speed Queen dealer, offering residential washers and dryers backed by manufacturer warranties. A 10 percent military discount honors service members on both parts and labor, while a 90-day repair warranty covers workmanship for added customer confidence. Technicians maintain factory-level training credentials, and an in-house parts inventory helps reduce repair delays by eliminating wait times for specialty components.
Customer reviews highlight specific technicians including Jay, David, and Mike, who have resolved issues ranging from electric oven malfunctions to ice dispenser failures that previous service calls could not correct. One reviewer noted Jay arrived the same day as the service request, diagnosing a loose wire connection and restoring dryer function for under 200 dollars within 62 hours. Another described David's ability to service Thor gas ranges, a brand many competitors refuse to handle, completing the work with professional demeanor and fair pricing.
What Customers Say
All five-star reviews that mention response time describe same-day or next-day service. Several reviewers specifically name technicians Jay, David, and Mike, praising their diagnostic skill and professional manner. Negative feedback is rare, though a handful of reviews mention cost concerns.
Services
Appliance Repair
Diagnostic and repair services for washers, dryers, refrigerators, ranges, ovens, microwaves, dishwashers, and garbage disposals.
Parts Supply
In-house inventory of replacement parts for major appliance brands, with specialty parts ordered if not in stock.
Appliance Sales
New appliance sales including Speed Queen washers and dryers with manufacturer warranties.
Laundry Equipment Service
Repair and maintenance for washing machines and dryers, including same-day service options.
Refrigeration Service
Repair and maintenance for refrigerators and freezers to prevent food spoilage.
Cooking Appliance Service
Service for ranges, ovens, and microwaves, including specialty brands like Thor gas ranges.
Kitchen Cleanup Service
Repair for dishwashers and garbage disposals to maintain kitchen efficiency.
Financing Options
Flexible financing through Synchrony for appliance purchases and repair costs.