Armstrong's Stove & Spa

Armstrong's Stove & Spa has served Ellensburg and surrounding Central Washington communities since 1994, building a reputation as a trusted destination for home heating solutions and outdoor living products. With a 4.5-star rating drawn from 44 reviews, the locally-owned business offers fireplaces, wood stoves, gas inserts, Bullfrog spas, and patio equipment. Their showroom displays 30-40 working units at any given time, allowing customers to see products in action before purchasing. The company employs technicians who handle both sales and service, supporting customers well after the initial transaction.

What distinguishes Armstrong's is their commitment to transparent, in-person shopping combined with comprehensive post-purchase support. Unlike online retailers, they maintain a physical showroom where customers can see flames dancing in actual units, a practice that helps buyers make informed decisions about heat output, aesthetics, and fuel efficiency. They carry Bullfrog spas, a recognized brand in portable hot tubs, and offer heating and ductless systems alongside their core fireplace and stove lineup. Their service department handles repairs, maintenance, and troubleshooting across all product categories they sell.

Reviewers consistently highlight specific team members who went above and beyond. Greg, a technician, diagnosed a hot tub issue that another contractor had misidentified as a spa pack failure, saving the customer significant money on an unnecessary part. When Paul Blanton's gas insert failed during a power outage, the owner personally visited on a Monday despite being fully booked for service calls. Davina and Braedon were named by a spa customer who praised their ongoing support. Another review describes a bookkeeper who spent considerable time troubleshooting a propane stove problem over the phone, ultimately connecting the customer with a technician for an immediate solution.