Smith's Heating & Cooling

Jake Smith founded Smith's Heating & Cooling in May 2007, building on roots in Kittitas County that trace back to 1997 when he and his family moved to Ellensburg. The company holds a 3.6-star rating across 13 reviews. Smith's serves Ellensburg and the broader Kittitas County area, including Cle Elum, Selah, and surrounding communities in central Washington. As a smaller family-owned operation, Smith handles the majority of service calls personally, ensuring direct accountability on every job.

Smith's Heating & Cooling positions itself as an energy-conscious contractor, specializing in products that meet Energy Star ratings and carry green classifications. The company installs furnaces, heat pumps including ductless mini-split systems, gas fireplaces, and geothermal heating solutions. They offer custom system designs for both residential and commercial projects, sizing equipment for optimal efficiency while maintaining compliance with local and national codes. All work is backed by 24/7 emergency availability, covering all makes and models.

Customer feedback reveals mixed execution. Liz Gagley's heat pump installation took three weeks rather than the promised five to six days, with sporadic scheduling that required patience despite competitive pricing. Tina Francis's experience proved far more problematic: her dual-zone system proved inefficient,condensate drainage was plumbed incorrectly causing attic flooding and mold, and final inspections were never ordered. Jose Armenta reports the phone routed to voicemail with multi-day response times even via text.