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Claim This BusinessGig Harbor Heating & AC operates as a residential comfort specialist in the Gig Harbor peninsula, earning a 4.9-star average across 195 client reviews. The contractor dispatches technicians Monday through Friday, maintaining standard business hours while serving homeowners across the Key Peninsula and surrounding Pierce County neighborhoods. Multiple reviewers note the team handles equipment spanning conventional forced-air furnaces to advanced ductless mini-split configurations, reflecting broad technical scope without narrow specialization. The company employs named comfort specialists during proposal stages before handing projects to installation crews, creating a distinction between sales consultation and field execution that reviewers found reassuring during major upgrades.
The contractor carries Mitsubishi Electric equipment, including ductless heat pumps with multiple indoor heads, a product line that appeals to homeowners replacing electric baseboard heating. Reviewers consistently highlight the clean-up standards after installation work, with crews using shoe covers and leaving living spaces as tidy as when they arrived. One county inspector evaluated an installation performed by this team and found no code concerns. The combination of branded equipment partnerships and documented installation quality provides buyers with verifiable benchmarks rather than generic promises about professional service.
Travis visited a homeowner multiple times while troubleshooting a furnace that resisted quick diagnosis, first replacing a suspected component before identifying the actual failing part on a subsequent trip. His persistence through the diagnostic sequence earned specific praise for cooperativeness and genuine effort to restore heating. Riley served as the primary comfort specialist during a heat pump installation project, answering numerous technical questions from a homeowner unfamiliar with ductless systems and providing timely updates that reduced anxiety about the scope of work and cost. Both technicians demonstrate the specific, named expertise that separates this contractor from larger operations where homeowners rarely know who will arrive at their door.
Travis appears in at least two reviews, with customers praising his thorough diagnostics and persistence through complex furnace repairs. Riley earns specific recognition for communication during a multi-split heat pump installation. All five-star reviewers highlight individual technicians by name, linking service quality to specific employees rather than to brand reputation alone.
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Travis performed multi-visit diagnostics on a furnace that required part replacement, restoring heat function after identifying the actual failing component.
Technicians installed Mitsubishi ductless heat pumps with multiple indoor heads, replacing electric baseboard systems in existing homes.
Full inspection and cleaning of both heating and AC equipment, including diagnostics reviewed directly with homeowners.
One installation included heat exchanger replacement alongside new heat pump equipment, reviewed during county inspection.
Comfort specialists guided homeowners through ductless system proposals, answering questions about equipment operation and efficiency.