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Claim Your Free PageHC Heating & Cooling has served the Gig Harbor community as a premier HVAC contractor, building a reputation over years of service across the Puget Sound region. With 24 verified customer reviews contributing to a 4.5-star rating, this locally-rooted company provides heating and cooling solutions to homeowners in Gig Harbor and surrounding areas including Tacoma and the Key Peninsula. The team operates around the clock, offering emergency responsiveness that many competitors in the area cannot match.
While specific brand partnerships and certification details are not publicly documented, customer feedback suggests this contractor handles both routine maintenance and complex system installations. Reviewers have noted the team's ability to stay late completing jobs and immediately address issues that arise during service visits, indicating a commitment to seeing projects through to completion.
Customer experiences reveal both strengths and significant challenges. Doug Wagner praised the rapid response during extreme heat when his AC failed, highlighting technicians Jason, Billy, Ken, and Chris for their knowledge and professionalism, while office staff Tanya and Cole accommodated urgent needs. Steve Raish recounted Shawn's crew arriving on time, courtesy, and willingness to work beyond scheduled hours to resolve minor issues. However, two reviewers documented serious concerns about communication breakdowns and unmet commitments that prospective clients should weigh carefully.
Of 4 detailed reviews, 2 customers report excellent same-day emergency response and professional service from named technicians, while 2 others cite significant communication failures including no-shows and unresponsive phone lines after paid deposits. The contrast is stark: positive reviews praise specific team members and responsiveness, while negative reviews focus on broken promises and isolation after payment.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services and repairs for air conditioning systems, including emergency same-day calls during heat emergencies.
New furnace and heating system installations, though customer reviews indicate potential delays with equipment delivery.
24-hour emergency service availability for sudden HVAC failures, same-day response noted in positive reviews.
Professional system evaluation and repair quotes; one reviewer noted receiving written proposals via email.
Regular HVAC maintenance to extend system lifespan and prevent emergency breakdowns.