Twin City Service Co

Twin City Service Co is an HVAC contractor based in Kelso, Washington, serving the surrounding community with a 4.9-star rating from 74 customer reviews. The business focuses on heating and cooling system repair, installation, and maintenance for residential properties in the Kelso area.

Twin City Service Co distinguishes itself through its commitment to transparent, pressure-free service recommendations. Reviewers consistently note that technicians presented options without pushing for unnecessary new equipment purchases, even when dealing with systems dating back to 1994. The company provides detailed explanations of system operations and takes time to ensure homeowners understand their equipment.

Customers recount specific positive experiences with technicians named in reviews. Ken successfully repaired a unit that multiple other companies failed to fix on their first attempt. Alex, described as knowledgeable and friendly, resolved heat pump issues and provided thorough touch-screen system demonstrations. Beth Morris noted rapid response, with a technician arriving the morning after her evening call during a summer heat wave. Kael Beebe praised the team for completing repairs on his 1994 system with new components at reasonable cost without pressuring him toward a full replacement.