Blue Flame Heating & Air Conditioning

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About Blue Flame Heating & Air Conditioning
Blue Flame Heating & Air Conditioning operates from Mountlake Terrace, Washington, serving homeowners across the northern Seattle metro corridor including Everett, Kirkland, Bothell, and Bellevue. The company maintains round-the-clock availability seven days a week and has accumulated 2,124 customer reviews generating a 4.4-star average rating, reflecting substantial market presence in this competitive regional market.
The company positions itself as a comprehensive residential climate control provider, offering heat pump systems alongside traditional furnace equipment. Website content indicates a Pro Service Plan program for ongoing maintenance relationships, and the service menu spans air conditioning installation, repair, and maintenance alongside heating system work. While specific brand partnerships or factory certifications aren't prominently displayed on the homepage, the breadth of equipment types suggests versatility across major manufacturers.
Customer experiences documented in reviews reveal contrasting service outcomes. Ken E. praised technician Carl for efficient preventative furnace maintenance, noting the professional's willingness to explain findings during the tune-up process. However, Allison Shields described a prolonged three-week diagnostic saga involving her heat pump system, where multiple technician visits and $300+ in fees accumulated before the company ultimately attributed the malfunction to an electrical issue beyond their scope. She subsequently hired another contractor who resolved the problem, a faulty thermostat replacement, in two hours. This disparity suggests service quality may vary significantly depending on the specific technician assigned and the nature of the equipment malfunction.
What Customers Say
Of 2,124 reviews averaging 4.4 stars, the two detailed accounts show stark divergence: a 5-star review from Ken E. specifically names technician Carl for furnace maintenance, while a 1-star review from Allison Shields describes unresponsive follow-up and unresolved heat pump diagnostics after multiple visits.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heat Pump Installation
Complete heat pump system design and installation for new construction or replacement of aging equipment, including electrical coordination and permitting.
Heat Pump Repair
Diagnostic services and component repair for heat pump systems, including compressor, refrigerant, and electrical troubleshooting.
Furnace Installation
New furnace installation including gas line connection, venting, thermostat integration, and regional code compliance.
Furnace Repair Service
Emergency furnace repair, ignitor replacement, flame sensor cleaning, and blower motor diagnostics for all major brands.
Air Conditioning Installation
Central AC system installation or replacement, including ductwork evaluation, refrigerant charging, and performance testing.
Air Conditioning Repair
AC diagnostics and repair covering compressor failure, refrigerant leaks, capacitor replacement, and electrical control issues.
Preventative Maintenance & Tune-Ups
Scheduled maintenance appointments for furnaces, heat pumps, and AC systems including filter replacement, calibration, and efficiency testing.