SERVPRO of Everett / Lake Stevens / Monroe
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Claim This BusinessAbout SERVPRO of Everett / Lake Stevens / Monroe
SERVPRO of Everett / Lake Stevens / Monroe has served Snohomish County since 2004 as a locally owned and operated restoration franchise (license SERVPES871RD). The company maintains a 4.5-star rating across 105 Google reviews and operates 24/7, 365 days a year for emergency water, fire, and mold damage. Technicians hold IICRC certifications and respond to residential and commercial properties across Everett, Lake Stevens, Monroe, and surrounding neighborhoods including Mukilteo, Cavalero, and West Lake Stevens. Paul and Amy Leavens own the franchise, which handles everything from water extraction to full structural rebuilds after sewer backups, storm damage, and fire incidents.
What distinguishes this SERVPRO location is its comprehensive in-house capabilities. Unlike restoration companies that subcontract reconstruction work, they handle the entire job from initial water removal through complete rebuild, including ceiling repairs, floor replacement, and contents packout. Their Snohomish facility maintains industrial drying equipment, dehumidifiers, and air scrubbers fleet-wide, allowing same-day deployment on emergency calls. The franchise also offers specialized services rarely found at single-location contractors: document restoration, biohazard cleanup, virus pathogen cleaning, and HVAC air duct sanitization.
Reviewers consistently mention specific technicians by name, revealing the human side of disaster restoration. When Lori Kaiser returned home to discover water cascading through ceiling lights on a Sunday, dispatcher Tessa Long connected her within minutes and assured a two-hour response; project manager Thomas then managed the full three-month rebuild while liaising with her insurance adjuster. Brandi Pickens praised Alex Smith for arriving immediately after her water lines burst, and for devising a repair plan that respected her late daughter's room exactly as it was left. During a flooding emergency at Wild Rose Farm, Alex, Andrew, and Kanen worked until early morning to complete the initial dry-out, with Matt continuing to coordinate the project afterward.
What Customers Say
Of 105 reviews, nearly all are 5-star ratings. Customers repeatedly mention rapid response times on nights and weekends, with technicians arriving within hours of emergency calls. Multiple reviewers specifically name project managers and technicians (Tessa, Thomas, Alex, Matt) who navigated insurance claims and coordinated multi-month rebuilds, suggesting a team that stays engaged long after the initial emergency.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Damage Restoration
Emergency water extraction, drying, dehumidification, and structural repairs for flooded homes and businesses.
Fire and Smoke Damage Cleanup
Fire restoration, smoke damage removal, and house fire cleanup with full contents restoration services.
Mold Inspection and Remediation
Mold colony identification, remediation, black mold repairs, and preventive treatments within 48 hours of discovery.
Storm and Disaster Response
Roof tarping, board-up services, and storm damage cleanup for residential and commercial properties.
Sewage and Biohazard Cleanup
Sewer backup cleanup, biohazard crime scene cleanup, and virus pathogen sanitization services.
Contents and Document Restoration
Packout and contents restoration, document drying, drapes blinds cleaning, and odor removal treatments.
Full Reconstruction Services
Complete rebuild after damage including ceiling, floor, wall repairs and construction services.
Air Duct and HVAC Cleaning
Professional air duct cleaning and HVAC system sanitization for residential and commercial properties.