The Metalsmiths

The Metalsmiths operates as a third-generation family-owned HVAC contractor based in Snohomish, Washington, serving residential and commercial clients throughout Snohomish County and West King County. The business holds a Washington state contractor license and maintains EPA 608 certification along with a BBB A+ accreditation. With a perfect 5.0-star rating derived from seven client reviews, the company has built its reputation on honest diagnostics and transparent pricing since 1973. Operating hours run Monday through Friday from 7 AM to 5 PM, with weekend availability closed.

What distinguishes The Metalsmiths from neighboring contractors is their commitment to thorough inspections that extend beyond visible equipment. Multiple reviewers specifically credit Mike Cray with examining crawlspaces and attic areas where ductwork gaps and deteriorated insulation often go unnoticed, revealing energy waste that competitor estimates missed entirely. The company carries Daikin VRF Pro certification and presents clients with clearly written options and pricing rather than pressure-filled sales pitches. This diagnostic thoroughness, combined with demonstrated willingness to correct shortcuts made by previous installers, reflects their stated approach of standing behind work they produce.

Customers repeatedly highlight Mike Cray and his team members by name when describing specific resolution scenarios. One reviewer credits Mike with catching a efficiency-reducing shortcut performed by original installers, while another recounts a same-day visit where Mike arrived on time, completed the work quickly, and declined payment for a minor task after demonstrating the completed repairs with photographic evidence. A third client describes receiving a detailed comparison of installation locations and cost-saving options that helped them make an informed decision about equipment placement. The consistent thread across these accounts emphasizes explaining complex HVAC concepts in understandable terms and providing multiple viable solutions rather than steering toward the most expensive option.