Air Control Heating and Electric, Inc

Air Control Heating and Electric, Inc., operating as Cline's Heating and Air, has maintained a presence in Spokane since 1988, over three decades of continuous service to Eastern Washington and Northern Idaho homeowners. The business holds a Carrier factory authorization, serving both residential and commercial clients with a 24-hour emergency line. With 18 verified reviews producing a 3.2-star average, the contractor reflects the mixed sentiment common among established local shops that handle high-volume service calls across varying system ages and conditions.

This Carrier dealer distinguishes itself through an in-house custom ductwork program, fabricating air distribution components tailored to older homes that standard sizing cannot adequately serve. The company offers an online Energy Savings Calculator allowing homeowners to project operational cost differences between standard and high-efficiency equipment before committing to a purchase. Their website prominently features a 12-year parts-and-labor warranty on select new system installations, a coverage term exceeding typical manufacturer defaults.

Customer reviews name technician Ray Terrill multiple times, with one reviewer describing how the crew completed a full AC replacement, including compressor, evaporator coil, and furnace, within a single day after a July system failure. Another client noted the technicians arrived in neatly pressed uniforms, performed a filter swap and summer cooling check, and left the workspace clean. Negative reviews focus on diagnostic disagreements and pricing disputes, with one reviewer recommending homeowners seek a second opinion when major equipment replacement is suggested.