Bachman & Long Heating & Air LLC

Bachman & Long Heating & Air LLC operates in Spokane, Washington, delivering residential heating and cooling solutions to homeowners across the Inland Northwest. With three decades of customer feedback represented in their review portfolio, this contractor has served the Spokane community through multiple cycles of seasonal demand, from bitter winter heating emergencies to summer cooling needs. The company's local presence means technicians understand the unique demands of Eastern Washington's climate, where temperature swings require reliable heating systems during cold months and efficient cooling when Pacific heat waves arrive.

Reviewer accounts reveal a contractor whose technical abilities earn praise alongside significant service reliability concerns. Positive experiences highlight fast response times and skilled diagnoses, with one homeowner noting Corey returned a missed call within minutes and scheduled service within a day and a half for capacitor replacements. However, multiple long-term customers report unfinished projects extending months beyond agreed timelines, with payments collected but work left incomplete. These account-specific details appear in individual customer experiences rather than broad company guarantees.

Technician Corey receives named mention across multiple reviews, with clients appreciating same-day appointment availability during urgent situations and explanatory communication about system diagnostics. One reviewer described receiving clear explanations about what needed doing before warranty authorization requests were submitted, with technicians arriving at the home within hours of approval. This level of detailed service communication appears consistently in positive reviewer accounts, though contrasting experiences suggest service delivery varies by project scope and timeline commitments.