Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessBanner Furnace & Fuel has kept Spokane warm since the early 1960s, building a heating and cooling practice that now anchors a 4.6-star rating across 377 verified client reviews. The family-owned operation holds current Washington state licensing and focuses on the older oil furnace systems that prevail throughout neighborhoods like South Hill, the Valley, and north Spokane. Whether maintaining a vintage duplex heating plant or installing modern high-efficiency equipment, the team responds to service calls across the metro area with a commitment rooted in decades of local experience.
What distinguishes Banner from neighboring contractors is their dual focus on oil furnace expertise and a structured maintenance program called the Guardian Plan. Unlike shops that treat annual tune-ups as afterthoughts, Banner builds long-term relationships through scheduled service agreements that priority-schedule participating clients and offer discounted repairs. Their technicians maintain factory certifications on major heating brands, and they stock common replacement components, reducing callback delays for homeowners facing heating failures during Spokane's subzero winter stretches.
Homeowners who left detailed reviews mention specific technicians by name and the scenarios those techs resolved. Steve praised the team for managing two large oil furnaces in his South Hill duplex, calling them true professionals who address concerns thoroughly. When Mark P. Flanigan's furnace blew cold air, Service Tech John discovered the thermostat was set to HEAT instead of EMHEAT, corrected the mode, and explained the difference without condescension. Jenny Delfino noted her technician cleaned her 13-year-neglected furnace, explained each component, and suggested maintenance steps without applying sales pressure. Brett Zeisler credited manager Charlie with resolving a post-tune-up issue promptly, calling it refreshing customer service in an industry where such responsiveness is rare.
Every reviewer who assigned a star rating gave 5 stars. Seven of seven visible reviews mention specific technicians by name and describe resolved problems, indicating a pattern of personalized service over generic repair tickets. Two reviewers note decade-plus tenure as Guardian Plan members, underscoring repeat-client loyalty. No negative reviews appear in the visible sample.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnosis, parts replacement, and tune-ups for residential oil heating systems including older cast-iron units.
Repair, maintenance, and installation for gas-fired forced-air heating equipment across all efficiency ratings.
Sales and installation of heat pump systems for homeowners considering conversion from oil or electric resistance heat.
Preventive maintenance visits that clean burners, check safety controls, and verify system efficiency before winter peaks.
Scheduled service plan offering priority scheduling, discounted repairs, and annual inspection for enrolled clients.
Same-day or next-day response to heating system failures requiring urgent diagnostic and repair service.
Assessment of distribution ducting for leaks,blockages, or sizing issues affecting heating performance.
Replacement furnace and heat pump installation for existing homes and new construction projects.