Bigfoot Heating & Cooling

Bigfoot Heating & Cooling operates from Spokane, Washington as a full-service HVAC contractor serving residential homeowners across the Inland Northwest. With a near-perfect 4.9-star rating aggregated from 257 client reviews, the company has built a reputation for transparent diagnostics and repair-first recommendations that prioritize system longevity over unnecessary upselling. Their Comfort Club membership model differentiates the business from typical run-and-gun contractors by offering lifetime coverage on performed repairs, creating an ongoing relationship rather than one-time service calls.

The contractor's signature offering is the Legendary Bigfoot Warranty, which backs every repair for the life of the covered equipment through their Comfort Club program. This lifetime workmanship guarantee is unusual in the Spokane market, where most companies offer standard 90-day or one-year warranties on parts and labor. The company emphasizes communication throughout service events, with multiple reviewers specifically praising their efforts navigating home warranty claim paperwork and securing approvals from third-party administrators.

Customer stories reveal a team of named technicians who consistently deliver detailed care. Cole and Andrew feature prominently across multiple reviews, with reviewers describing scenarios including same-day heat restoration during Spokane's cold snaps, working through home warranty claim delays to secure same-day approvals, and troubleshooting fireplace components while on hold with parts suppliers to prevent homeowners from going without heat. One reviewer noted Andrew fixed their fireplace mid-call with a parts distributor so the family would not freeze while waiting for the replacement component.