Frost Fire Service LLC

Frost Fire Service LLC is a fireplace service specialist operating in Spokane, Washington, with a 4.8-star rating drawn from 25 client reviews. The company focuses exclusively on fireplace and heating appliance maintenance rather than full-scale HVAC or masonry work. Service is available Tuesdays through Saturdays from 8 AM to 6 PM, with the team maintaining a well-stocked inventory of replacement components including fans, blowers, thermocouples, thermopiles, valves, and related hardware for common residential fireplace systems.

What distinguishes this contractor is the transparent, itemized pricing structure displayed directly on their website. Initial equipment service runs $360, with repair and installation labor billed at $120 per man hour from time of dispatch. They explicitly note that installations for fireplaces not purchased through their company carry a $1,700 minimum charge plus additional hourly rates, and they clearly state they do not perform masonry work. Seasonal considerations apply, as peak season spanning September through March may affect scheduling flexibility. The contractor maintains an online booking system, allowing prospective clients to schedule service without initial phone contact.

Customer reviews consistently highlight technician Ryan, who completed a three-hour inspection and deep-clean on one gas fireplace unit, replacing a temperature sensor and documenting the entire system condition. Another reviewer noted Ryan replaced ember beds, resulting in noticeably enhanced flame presentation. A third case involved addressing a leak, proper log reconfiguration, and comprehensive cleaning that resolved persistent operational issues. Mixed feedback indicates pricing concerns exist among some clients, with one reviewer explicitly stating they would not recommend the service.