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Claim This BusinessAbout Hometown Heating & Cooling
Hometown Heating & Cooling operates from Spokane, Washington, delivering heating and cooling solutions to homeowners across the Inland Northwest. The business is owned and operated by Ricardo, a licensed technician who founded the company to provide personalized service alternatives to larger corporate HVAC chains. With a perfect 5.0-star rating across 49 verified customer reviews, Hometown Heating & Cooling has established itself as a trusted name in residential climate control within the Spokane metro area and surrounding communities. The company specializes in furnace installation, duct cleaning services, and emergency HVAC repairs for both new installations and existing systems.
What distinguishes Hometown Heating & Cooling from competing contractors is their commitment to presenting multiple solution options before starting any work. Reviewers consistently note that Ricardo walked them through various pricing tiers and equipment choices, ensuring homeowners understood exactly what each option included. As a small family-owned business, they prioritize transparent communication over high-pressure sales tactics. The company handles furnace replacements, dryer vent cleaning, and HVAC duct sanitization services, offering same-day appointments for urgent situations. Their workmanship comes backed by a commitment to completing jobs correctly the first time, with technicians who treat every home as if it were their own.
Customer reviews highlight technician Ricardo by name across multiple scenarios. Kimberly Boenish described Ricardo arriving on time, being thorough in every room, and earning her trust enough to refer him to friends, family, and real estate clients. Alex Hendrickson needed a furnace replacement and noted Ricardo presented multiple options while explaining each choice in detail, then communicating throughout the installation process. Markie Blanton, also a small business owner, called upon Hometown Heating & Cooling for both scheduled seasonal maintenance and weekend emergencies, including working through rainstorms and extreme heat. Their responsiveness and fair pricing without upselling unnecessary services appears repeatedly in feedback.
What Customers Say
Every reviewer awarded 5 stars, with 4 reviewers specifically mentioning Ricardo by name. Three customers highlighted same-day or emergency availability, and two mentioned getting multiple solution options before work began. Pricing fairness appeared positively across three reviews, while no negative feedback was submitted.
Services
Furnace Installation & Replacement
Full furnace replacement with multiple equipment options and transparent pricing presented before work begins.
HVAC Duct Cleaning
Complete duct system cleaning including sanitization treatment for improved indoor air quality.
Dryer Vent Cleaning
Dryer vent cleaning to reduce fire hazard risk and improve appliance efficiency.
Capacitor Repair & Replacement
Component-level diagnostic and repair, not just full system replacement recommendations.
Emergency HVAC Repair
Same-day response available for heating and cooling system failures, including weekends.
System Maintenance & Tune-Ups
Seasonal maintenance visits to extend equipment lifespan and maintain efficiency.