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Claim This BusinessJohnstone Supply has anchored Spokane's HVACR industry for decades as a wholesale-only distributor serving professional contractors acrossEastern Washington and North Idaho. The storefront at 5325 E. Broadway Ave stocks commercial refrigeration and heating equipment, parts, and controls that independent service technicians rely on daily. With a 4.6-star average across 29 verified reviews, the operation ranks among the region's most trusted supply houses for tradespersons seeking same-day parts and expert sizing guidance.
Unlike retail-oriented competitors, Johnstone Supply operates on a contractor-only account model, meaning homeowners directly accessing their inventory requires working through a licensed HVAC professional. The warehouse shelves major residential brands including Lennox, Mitsubishi, and Carrier alongside specialized equipment like geothermal units, high-velocity air systems, and packaged terminal ACs. Commercial refrigeration components, from accumulators to solenoid valves, round out a catalog serving restaurants, warehouses, and retail spaces.
Customer reviews consistently name specific technicians who save jobs on tight timelines. DJ-sized a replacement furnace and expedited shipping for one reviewer facing a cold snap. Darren, Steve (x2), and Sam located an obscure part another contractor needed, avoiding a multi-day shipping delay. R.I. Payne credited the team's in-stock inventory for finishing a same-day job. One dissenting voice cited staffing changes that displaced experienced longtime employees.
Six of eight publicly visible reviews award five stars, with technicians DJ, Darren, Steve, and Sam named specifically for going beyond standard orders. The lone one-star review focuses on internal staffing decisions rather than service quality. Across all feedback, reviewers cite product availability and knowledge as primary reasons to return.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Distributes packaged units, split systems, and refrigerant components to licensed contractors.
Supplies furnaces, heat pumps, air handlers, and evaporator coils from major brands.
Carries geothermal units, infrared heaters, evaporative coolers, and high-velocity air systems.
Stocking accumulators, expansion valves, filter-driers, and solenoid valves for commercial cold storage.
Providing blower assemblies, compressors, heat exchangers, and motor accessories for repairs.
Offering thermostat controls, electrical components, and heat pump integration hardware.