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Claim This BusinessMacDonald-Miller Facility Solutions has spent over six decades shaping the built environment across Spokane and the broader Pacific Northwest. Operating from 13 locations including dedicated sites in Spokane and Kennewick serving the Inland Northwest, the company employs more than 1,500 trained professionals delivering commercial-scale HVAC, plumbing, electrical, and building automation solutions. Their service department operates 24/7, and the company maintains full licensing for installations across Washington State. The firm holds a 4.0-star rating from four client reviews, with clients noting the team's technical competence and responsiveness.
What sets MacDonald-Miller apart is their vertically integrated fabrication operation. The company operates more than 100,000 square feet of dedicated shop space for prefabricating pipe modules, duct assemblies, and custom mechanical components, a capability few regional contractors MATCH. Their Energy and Sustainability division offers building performance optimization through energy modeling, renewable system integration, and continuous monitoring. The company serves specialized market sectors including healthcare facilities, life-science laboratories, data centers, and industrial complexes. Recent notable projects include the Microsoft Thermal Energy Center in Redmond and the T-Mobile Headquarters in Bellevue.
Homeowners citing their customer portal reviews highlight specific technicians who delivered results. Forest Faulkner, Chief Engineer at JLL, noted the team handles everything from replacing small hot water coils to 60-story high-rise MEP systems, emphasizing that technicians take pride in their work and prioritize client interests. The company recently received the Siemens Pacific Zone Partner of the Year award. Spokane residents can request service through their customer portal or by calling the 24-hour line at (509) 862-1910.
Three of four reviewers awarded five stars, praising technician expertise and responsive service. The sole one-star review cited an incident involving an employee in a company vehicle; no specific service-related complaints appeared in negative feedback.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Complete heating and cooling system installation from ground-up construction to tenant improvements in commercial and residential buildings.
Ongoing service contracts, preventative maintenance, and rapid response repairs covering HVAC, boilers, chillers, and controls.
Round-the-clock emergency support for system failures, critical environment issues, and after-hours urgent calls.
Full plumbing installation and service including hydronic piping, domestic water systems, and medical gas infrastructure.
Electrical infrastructure work supporting HVAC systems, building controls, and facility-wide electrical distribution.
Building automation systems, smart controls integration, and ongoing optimization for HVAC, lighting, and energy management.
In-house fabrication of pipe modules, duct assemblies, and custom mechanical components using BIM coordination.
Energy modeling, renewable system design, carbon footprint reduction planning, and performance optimization services.