Norstar Heating & Cooling (Independent Electric d.b.a)

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About Norstar Heating & Cooling (Independent Electric d.b.a)
Norstar Heating & Cooling operates as an HVAC contractor serving Spokane and the surrounding northeastern Washington communities, including Colville, Deer Park, and Newport. The business holds a 4.8-star rating assembled across 337 client reviews, reflecting consistent service delivery in a region where winter temperatures regularly plunge below freezing and summer heat waves test cooling systems. This contractor handles both residential and light commercial projects, responding to service calls throughout a geographic footprint that spans roughly ten communities north and west of Spokane.
What distinguishes this contractor from regional competitors is their breadth of in-house capabilities across three trades. Their website lists full electrical services including panel work, generator installation, and solar array maintenance alongside their HVAC offerings. The business stocks Mitsubishi mini-split systems, recognized among HVAC professionals for variable-speed compression technology, and maintains geothermal heat pump certification for homeowners pursuing ground-source efficiency incentives. Theirindoor air quality offerings include REME HALO germicidal UV coordination, addressing a common concern in older Spokane homes with forced-air ductwork.
Customer reviews identify specific technicians who resolved challenging problems. Brian Maners diagnosed a gas fireplace malfunction that had resisted previous service attempts, completing the repair on December 8th. In a separate case, Reviewer Charlie H described how the team facilitated insurance documentation for a 31-year-old furnace replacement and arrived the day after contract approval. Dave stayed until 6:30pm the evening before Thanksgiving to ensure the replacement furnace operated correctly before leaving. These scenarios illustrate the contractor's commitment to resolving equipment failures that disrupt household comfort.
What Customers Say
Five of five sampled reviews award five stars, with customers specifically praising diagnostic accuracy and technician patience in explaining repair options. Reviewers reference Brian Maners, Chase R, and Dave by name, describing situations ranging from same-day fireplace repair to insurance documentation assistance.
Services
HVAC Repair & Maintenance
Diagnostic services for furnaces, boilers, and cooling systems including gas fireplace troubleshooting and annual maintenance checks.
Furnace & Boiler Installation
Full replacement installation for gas, oil, electric, and hydronic heating systems with equipment sizing for Spokane climate demands.
Geothermal & Heat Pump Systems
Ground-source heat pump installation and mini-split systems including Mitsubishi variable-speed outdoor units.
Electrical Panel & Rewiring
Panel upgrades, whole-house wiring, and circuit installation for new equipment integration.
Solar Panel Installation
Photovoltaic array design and installation for residential energy offset projects.
Water Heater Service
Tankless on-demand water heater repair and traditional water heater replacement.
Generator Installation
Whole-home backup generator setup ensuring refrigeration and heating continuity during outages.