Northwest Heating and Cooling, Inc.

Northwest Heating and Cooling, Inc. opened its doors in Airway Heights in 2007, giving Spokane County residents a locally owned, woman-owned HVAC contractor with 19 years of hands-on experience. The business holds a strong 4.7-star rating drawn from 47 customer reviews, reflecting consistent dedication to residential and light commercial heating and cooling solutions. Their service footprint extends beyond Spokane into portions of Lincoln County (including Davenport, Wilbur, and Odessa), Stevens County (Ford, Springdale, and Wellpinit), and Idaho's Kootenai County (Coeur d'Alene and Post Falls). Owner Christine has been working in the HVAC field since 2000, building the company from industry knowledge acquired through classes and certifications into a operation where a high percentage of business comes from repeat customers and referrals.

What distinguishes this contractor from others across the region is their selective brand partnerships and financing accessibility. The company installs and services ductless mini-split systems from Panasonic, LG, Fujitsu, and Daikin, brands that many larger contractors overlook, and offers tankless water heaters through Rinnai. Their partnership with Hearth provides fast, affordable financing options for new installations, a practical solution for homeowners facing unexpected furnace or air conditioning replacements. They maintain same-day emergency service for VIP customers, responding when heating or cooling failures strike at the worst possible moments. Seasonal discounts help buffer costs during peak summer and winter months when urgency typically drives pricing higher.

Customer stories reveal the human side of this operation. Kimberly Gomez called during back-to-back furnace breakdowns over the past year, and Christine's team arrived each time despite worst-possible timing, they describe the work as honest, reliable, fast, and budget friendly. Stuart Prey specifically names John as his preferred technician and notes that Christine personally returns calls, something he says feels increasingly rare as Spokane expands. When Christine VanAusdal's self-installed Mr. Cool system needed maintenance and every other contractor refused service, Northwest Heating and Cooling stepped in willingly. Mark Hale's multi-property experience included four system installations across two locations, with one minor issue resolved within 24 hours and no problems since.