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Claim Your Free PagePacific Air & Refrigeration LLC has built a strong presence in the Spokane market, earning a 4.7-star average across 53 verified customer reviews. This full-service HVAC contractor handles residential and light commercial projects across the Spokane Valley and surrounding Inland Northwest communities. Their team maintains specialized expertise in refrigeration systems, making them a go-to option for businesses that depend on walk-in coolers and commercial cooling equipment.
What distinguishes Pacific Air & Refrigeration is their commitment to responsive service, particularly for emergency situations. Multiple reviewers praise the team's ability to arrive the same day when systems fail, whether it's a residential AC unit or a commercial walk-in refrigerator. The company works directly with customers to identify solutions that match both technical requirements and budget constraints, and they stand behind their work by follow-up visits when unexpected issues arise.
Customers consistently mention specific team members by name, including Tim, Michael, and Nick. One reviewer describes how Nick answered a Friday afternoon call about a failed walk-in refrigerator compressor and had a technician on-site that same afternoon, then returned Monday to complete the repair. Another customer notes that Tim and Michael handled a full A/C and furnace installation with professionalism, addressing a thermostat issue by scheduling a return visit within the week. The consistency of these detailed, named experiences speaks to a team that builds lasting relationships with homeowners and business operators alike.
Forty-three of 53 reviewers award perfect 5-star ratings, with particular praise for same-day emergency response and the team's willingness to work with customers on finding affordable solutions. Named technicians Tim, Michael, and Nick appear across multiple positive reviews, suggesting a stable, experienced crew. The single 1-star review centers on a rebate certification issue rather than service quality or workmanship.
Diagnostics, capacitor replacement, refrigerant recharges, and seasonal tune-ups for residential and light commercial cooling systems.
Full furnace installation including new unit setup, thermostat integration, and system testing.
Repair and maintenance for heat pump systems, including compressor and capacitor diagnostics.
Walk-in cooler and refrigerator repair for restaurants, grocery stores, and commercial food service operations.
Priority response for system failures, with multiple reviewers describing same-day arrival during heat waves or weekend emergencies.