SERVPRO of Spokane County

SERVPRO of Spokane County operates as a dedicated property restoration firm serving Spokane, Spokane Valley, Liberty Lake, Cheney, and Mead with round-the-clock emergency response. Owned locally by Steve and Chandler Knight, this franchise leverages IICRC-certified technicians and holds a general contractor license, enabling the team to manage the complete restoration lifecycle from initial mitigation through full reconstruction. With 616 client reviews averaging 4.9 stars, the company has built extensive credibility among insurance adjusters, property managers, and homeowners throughout Eastern Washington. Their strategically dispatched crews can typically arrive on-site within one hour of your call, a critical factor when water damage advances rapidly in the regional climate.

What distinguishes this contractor is their in-house construction division, which eliminates the need for property owners to hire a separate general contractor after mitigation completes. Their water damage restoration process incorporates infrared thermal imaging to locate moisture hidden behind walls and subfloors, paired with industrial-grade LGR dehumidifiers that achieve professional dry standards. The company maintains large-loss capabilities suited for hospitals, universities, hotels, and commercial facilities, uncommon among residential-focused restoration services. Community engagement through the Ronald McDonald House, Spokane Humane Society, and Second Harvest Food Bank reflects their investment in the neighborhoods they serve.

Customer testimonials reveal specific technician performances that larger review aggregators obscure. When Shering Reeves discovered a roof leak in December, Austin and Kaden repaired the ceiling and completed interior painting the following day, maintaining construction cleanliness she described as rarely seen. For Ariel Tidwell, Tyler and Derek arrived late at night on a weekend with a positive attitude, while Travis responded during a holiday and proactively suggested a plastic wall barrier she had not considered. Sterling Lingeneral contractor credits Chris Mertes and crew with returning his house to market in under a week, illustrating the practical value of their integrated restoration and reconstruction model.