Sturm Heating & Air Conditioning

Sturm Heating & Air Conditioning has kept Spokane-area homes comfortable since 1945, making it one of the longest-operating family contractors in eastern Washington. With a 4.7-star average across 711 client reviews, the company holds an A+ rating with the Better Business Bureau and maintains full licensing through Washington state's contractor board. Their service territory spans downtown Spokane, Spokane Valley, Liberty Lake, Deer Park, Cheney, and smaller communities including Airway Heights, Mead, Otis Orchards, and Rockford. The company operates Monday through Friday from 7 a.m. to 5 p.m., with emergency call availability for heating and cooling failures that cannot wait.

Several details distinguish Sturm from neighboring HVAC companies. They are an authorized dealer for Navien tankless water heaters, allowing homeowners to pair efficient heating with on-demand hot water through a single coordinating team. The company performs in-house sheet metal fabrication, meaning duct modifications and custom housing for equipment do not get subcontracted to third-party shops. Their pricing structure is explicitly flat-rate and disclosed before work begins, which multiple reviewers confirm eliminated the surprise costs that plague service calls. Sturm also finances eligible installations and assists customers with utility rebate paperwork for energy-efficient equipment upgrades.

Customer reviews name specific technicians who handled distinct problems. When Matt Brown's furnace required attention, technician David rewired the system, performed a deep cleaning, and configured his Nest thermostat as part of a single visit. For Vic Edwards, the crew of Channing, Travis, and Billy installed a Navien tankless gas water heater after Sturm submitted the only bid offering that specific equipment. Michelle Pratt described a same-weekend turnaround when her heat failed on Monday and installation completed by Friday, noting the crew protected her stairs with tarps and kept shoe covers on while working inside.