Thermal-King, Inc.
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About Thermal-King, Inc.
Thermal-King, Inc. operates as a full-scope HVAC and plumbing contractor serving Spokane, Washington, and the Idaho panhandle region including Coeur d'Alene. The company maintains 24/7 emergency availability without appointment scheduling, responding to heating emergencies regardless of time or day. With 23 customer reviews yielding a 3.8-star average, the contractor has built a local presence offering both residential and light commercial services across heating, cooling, and plumbing systems.
What distinguishes Thermal-King from regional competitors is their Bryant Factory Authorized Dealer status, which provides access to manufacturer-backed warranty work and specialized equipment. The company invests in technician development through Thermal-King University, an in-house certification program offering NATE and EPA 608 exam preparation. Their service menu spans geothermal heat pumps, radiant floor heating, zone control systems, and commercial refrigeration, positioning them beyond standard residential HVAC replacement work.
Customer reviews highlight specific technicians handling complex repairs. Nathan Jonard described technician Michael diagnosing a 20-year-old heat pump system that multiple competitors refused to touch, ultimately installing a two-stage heat pump with electrical system upgrades at no additional labor cost. Jeff Lakes credited technician Loren with completing AC repair exactly as promised, while Georgie Messuri noted the owner personally addressed warranty concerns after a heat pump coil failure.
What Customers Say
Two of six detailed reviews cite pricing transparency concerns, with negative feedback mentioning invoice amounts exceeding quoted figures. All five-star reviews specifically name technicians (Michael, Loren) and describe problem-solving approaches rather than generic service. The sole neutral review (two stars) concerns billable hours rather than diagnostic competency.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Repair & Installation
Gas, oil, and electric furnace replacement and emergency repair across residential and light commercial properties.
Heat Pump Services
Air-source and geothermal heat pump installation, maintenance, and variable-speed system upgrades.
Air Conditioning
Central AC installation, maintenance, and repair with 24/7 emergency availability.
Indoor Air Quality
Advanced filtration systems including duct sealing and air handler services for improved household air.
Plumbing Services
Drain cleaning, water heater replacement (tank and tankless), leak repairs, and repiping services.
Commercial Refrigeration
Commercial refrigeration equipment and kitchen appliance repair for business establishments.
Zone Control Systems
Multi-zone HVAC control installation allowing independent temperature regulation across building areas.