Up The Creek Heating & Air

Up The Creek Heating & Air maintains a 4.9-star rating across 513 customer reviews, serving the Lewis Clark Valley from multiple Idaho locations including Lewiston, Clarkston, Asotin, Pullman, Moscow, and surrounding communities. Their team of licensed and experienced technicians handles both residential and commercial heating and cooling needs, with additional expertise in commercial refrigeration and appliance repair. The company operates without publicly posted business hours, suggesting they prioritize flexible scheduling to accommodate emergency calls.

What distinguishes this contractor is their focus on same-day service responsiveness, particularly during extreme weather events when AC failures create urgent situations. Their technicians take time to explain diagnostic findings and recommended repairs, giving homeowners confidence in the work being performed. The business offers a maintenance program for ongoing system care and provides financing options to spread the cost of new equipment installations across manageable payments.

Customer reviews consistently highlight rapid response times. One reviewer described calling at 6 AM during a 104-degree day and having a technician arrive by 8 AM, with the repair completed in about 30 minutes. Another mentioned that while competing companies had two-week wait times, Up The Creek could see them the same day, a critical factor for households with young children. Technician Josh was specifically mentioned for his professional approach to AC inspections and heating system diagnostics, including a circuit board replacement that resolved persistent control issues.