Air Solutions

Air Solutions operates as a heating and cooling contractor serving the Tacoma metro area, including neighboring cities such as Federal Way and Puyallup. Based on available records, this business holds contractor licensing for Washington State and maintains regular business hours Monday through Friday from 8 AM to 6 PM. With a rating of 3.8 stars drawn from five customer reviews, the company fields a mix of highly satisfied customers and those reporting significant service challenges. The phone number is (360) 400-1492.

The available customer feedback presents a divided picture of Air Solutions. Positive reviewers describe the company as a local operations team that delivers friendly service and competitive pricing on installations. However, negative reviews raise serious concerns about transparency: one reviewer alleged the business does not actually operate locally despite marketing claims, citing charges for travel time from Tacoma. Another customer reported being quoted $1,100 for a repair they later obtained from a competitor for $700 less, after being told a part was unavailable that the customer knew was in stock. These contrasting experiences suggest homeowners should request detailed written estimates before authorizing work.

One customer identified only as Lacey Ranger described the installer as friendly and awarded a five-star rating, though the review was left incomplete. The negative experiences cite specific concerns including a technician who appeared unfamiliar with the appliance requiring repair, time billed while waiting in a van for parts, and disputed claims about part availability. A reviewer named Mathew Caswell noted he was able to secure same-day service from a competing contractor after Air Solutions could not fulfill a pre-holiday appointment request.