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Claim This BusinessBest Choice Heating operates out of Tacoma, Washington, with a 4.9-star average drawn from 42 reviews. The company handles furnace installations, heat pump replacements, water heater swaps, and ductwork projects across the greater Pierce County area, including Fircrest, University Place, and Lakewood. Customers note that the crew finished complex multi-day installations without disrupting their households, and several reviewers specifically mentioned saving money compared to larger national chains.
Best Choice Heating participates in the Tacoma Power rebate program, which allows homeowners to offset upgrade costs when installing qualifying heat pump systems. Reviewers describe receiving multiple installation options before work began, and the team returned after the job to walk customers through maintenance and system controls. This kind of hands-on follow-through helps explain why multiple reviewers called out specific technicians by name when recommending the company.
Martin Lombardi booked a furnace replacement on November 22, 2023, after a 15-year unit failed. The crew installed a higher-efficiency model and spent time explaining the new controls. He specifically praised Brandon, Will, and Brett for staying on schedule and keeping the work area clean. Earlier that same winter, a first-time customer hired Best Choice for a same-day furnace and water heater replacement after a 22-year-old system gave out, noting that the crew finished over two days with no surprises on the final invoice.
All six reviewers gave Best Choice Heating five-star ratings. Customers name individual crew members, Rhoan, Bret, Brandon, and Will, in positive contexts, and five reviewers explicitly call out competitive pricing versus larger companies. No negative reviews appear in the dataset.
New furnace installations including high-efficiency models, with options tailored to home size and heating load.
Heat pump sales and installs qualifying for Tacoma Power rebates, covering both full replacements and retrofits.
Traditional and tankless water heater swaps as standalone jobs or bundled with HVAC upgrades.
Attic and crawlspace duct routing for new systems, including reconfigured runs to improve airflow balance.
Ductless mini split setups for additions, garages, or whole-home zonally controlled solutions.
Post-installation walkthroughs and system orientation for homeowners new to heat pump or high-efficiency operation.