Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Tacoma, Washington, serving the Pacific Northwest since 1953 through a network of contractor-focused locations. The Tacoma branch holds a 4.2-star rating drawn from 12 verified reviews, reflecting mixed but generally positive customer sentiment. While the business primarily serves professional contractors and tradespeople, homeowners seeking equipment or parts may find value by contacting the location directly at (253) 627-0125. The store maintains standard commercial hours Monday through Friday from 7 AM to 4:30 PM, closed on weekends.

What distinguishes Johnstone Supply from typical service contractors is its role as a wholesale distributor carrying one of the region's broadest selections of HVAC equipment and components. Their inventory spans commercial packaged units, residential split systems, mini-split configurations including variable-capacity models, and specialty items such as geothermal units, evaporative coolers, and generators. The parts division includes OEM components like compressors, motors, coils, ignition components, and refrigeration-specific items, essentially a one-stop resource for professional technicians performing installations or repairs.

Customer reviews highlight specific positive experiences: Cory Maybury notes the team "goes above and beyond" for customers, while Sam Beard calls the location a valuable local resource with "great people." However, reviewer Daniel Heinz provides a critical distinction, this location functions as a supplier rather than a service contractor, which matters for homeowners in emergency situations requiring immediate repair rather than equipment procurement.