Johnstone Supply

Johnstone Supply operates as a heating equipment supplier in Tacoma, Washington, holding a 4.2-star rating drawn from 12 customer reviews. The business serves residential and commercial clients throughout the Tacoma metro area, maintaining standard weekday hours from 7 AM to 4:30 PM Monday through Friday. This location functions as part of a regional contractor supply network, providing equipment, parts, and related resources rather than direct installation services.

The supplier distinguishes itself through contractor-focused resources including account management, dedicated training programs, and streamlined returns and warranty request processes. Their product catalog spans single packaged units, split systems, mini-split systems, and variable capacity systems for residential applications, alongside commercial unitary equipment. The business offers evaporator coils, gas and oil furnaces, air handlers, and field-installed accessories, supporting both new installations and replacement projects.

Customer feedback highlights varying experiences. Cory Maybury described the team as going above and beyond, while Sam Beard and Rachel Chester praised the staff as great people with great customer service. Daniel Schmaus and Steven Gilbert both rated their experiences five stars, citing great service. Negative reviews focused on operational concerns: one reviewer reported an ongoing noise issue from the facility affecting neighboring townhomes, while another felt the business was unhelpful during a heating emergency.