Mechanical & Control Services, Inc.

Air conditioning contractor
3.9(17 reviews)
7457 S Madison St, Tacoma, WA 98409
Mechanical & Control Services, Inc.

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About Mechanical & Control Services, Inc.

Mechanical & Control Services operates in Tacoma as an air conditioning contractor with a 3.9-star rating drawn from 17 client reviews. The company maintains standard weekday hours from 7:30 AM to 4:30 PM and serves the broader Pierce County region. Several reviewers mention the company holds maintenance contracts for apartment complexes and commercial properties, suggesting experience with multi-unit housing and business clients. The name Mechanical & Control Services appears on business directories going back at least several years based on review timestamps.

Without accessible website content, specific brand partnerships or factory certifications remain unverified from company materials. The negative reviews consistently flag diagnostic concerns: customers report paying for thermostat replacements only to discover dirty filters, multiple service calls failing to identify missing coolant, and replacement parts that had been installed the prior year. One reviewer notes the same valve was previously replaced, raising questions about communication between technicians. These patterns suggest the company may benefit from improved initial diagnostics before recommending component replacements.

Named technician Ronald, referred to as Ro Ro in one review, receives specific commendation for staying on-site until resolving a heating issue during a December visit. The reviewer describes Ronald as professional and communicative, noting he remained until the problem was solved rather than scheduling a follow-up visit. Conversely, multiple negative reviews describe scenarios where technicians failed to identify root causes across multiple visits, with one commercial client experiencing five failed attempts before a competitor resolved the issue in one day by adding refrigerant.

What Customers Say

Three of four negative reviews cite diagnostic errors leading to unnecessary repairs, while the sole detailed positive review names technician Ronald and credits his persistence. All reviewers mentioning pricing raise concerns about costs ranging from $800 to $2,200 for repairs that did not resolve their issues.

Working Hours

SundayClosed
Monday7:30 AM–4:30 PM
Tuesday7:30 AM–4:30 PM
Wednesday7:30 AM–4:30 PM
ThursdayToday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed

Services

AC Repair

Diagnostic and repair services for air conditioning systems, addressing cooling failures and component malfunctions.

Heating Repair

Repair services for heating systems including furnaces and heat pumps, covering thermostat and heating element issues.

Commercial HVAC Service

HVAC services for commercial properties including offices, restaurants, and multi-unit buildings.

Preventive Maintenance Contracts

Ongoing maintenance agreements for properties, with technicians performing scheduled service visits.

System Diagnostics

Troubleshooting services to identify root causes of HVAC failures before recommending repairs.

Thermostat Replacement

Installation and programming of new thermostat units including smart and programmable models.

Filter Replacement

Filter inspection and replacement services as part of maintenance or diagnostic procedures.

Frequently Asked Questions