Narrows Heating & Air Conditioning

Narrows Heating & Air Conditioning has kept Tacoma comfortable for half a century, earning a 4.9-star rating across 514 verified reviews. This third-generation family business holds Washington state contractor licensing and operates Monday through Friday from 7AM to 5PM. Serving the greater South Sound region, the company dispatches technicians to Auburn, Lacey, Gig Harbor, Maple Valley, Federal Way, and surrounding Pierce County communities. Homeowners and business owners alike can request same-day emergency service when heating or cooling fails unexpectedly.

The company distinguishes itself as Pierce County's oldest TRANE Comfort Specialist, a designation requiring ongoing education and demonstrated customer satisfaction. Beyond equipment sales, Narrows handles electrical work, commercial HVAC projects, and offers financing through qualifying approved applicants. Their service department manages both residential and commercial repair contracts, keeping existing systems operating efficiently year-round.

Customer reviews name specific technicians who delivered beyond expectations. Chris guided Wilton Waverly through a complex consultation process, helping compare multiple bids before selecting a heat pump system. When bob lindquist needed a heat pump with gas furnace backup before Thanksgiving, Chris and Dan installed the dual-fuel system in a single day, keeping the house warm for holiday dinner. Terry Schwab has depended on their service for over two decades, recently trusting Ash to explain Trane system options for a replacement. Jennifer Lu's review notes they addressed ductwork airflow restrictions that would have compromised her new heat pump performance.