SERVPRO of Tacoma

SERVPRO of Tacoma delivers water damage restoration services across the Puget Sound region, earning a 4.8-star average from 167 client reviews. Available around the clock every day of the week, the crew responds to flooding emergencies, structural drying needs, and mold remediation requests throughout Tacoma and surrounding communities. Client feedback consistently highlights the team's responsiveness and methodical approach to property recovery.

Several reviewers specifically credit technicians Moe, Drew, and Burg with navigating complex recovery scenarios. One homeowner described how Moe's team dried her home after a toilet supply line burst, noting their patience with a large dog on-site throughout the process. Another client praised Drew and Lloyd for arriving the morning after a basement flooded overnight, providing a prompt estimate. Burg was mentioned alongside Moe for carefully removing granite countertops and cabinetry during a controlled demolition.

Not all feedback proves uniform. One client reported dissatisfaction with a $350 plus tax inspection fee for mold remediation quotes, advising others to gather multiple estimates before committing. Another reviewer noted communication gaps with project managers regarding timeline updates. These accounts illustrate that transparent pricing discussions and proactive client communication remain areas where homeowner expectations occasionally diverge from delivered experience.