SERVPRO of Tacoma

SERVPRO of Tacoma delivers water, fire, and mold damage restoration across the Puget Sound region, operating from a locally owned franchise backed by a national brand established in 1967. The team holds IICRC-industry certifications and maintains a 4.8-star average across 164 verified customer reviews. Headquartered in Tacoma, the crew responds to emergencies throughout Lakewood, Spanaway, Parkland, Fife, Graham, Frederickson, Roy, Vashon Island, and Midland, with technicians available around the clock every day of the week.

What distinguishes SERVPRO of Tacoma from independent contractors is the combination of local ownership and corporate resources. Owners Lloyd and Jennifer Shaw bring family-oriented values to every job, while their staff accesses training at SERVPRO's corporate facility and benefits from equipment inventories that smaller operations cannot match. The franchise model means technicians arrive with industrial-grade drying equipment, dehumidifiers, and cleaning solutions already staged in company vehicles, eliminating the delay of sourcing supplies after assessment. This infrastructure supports the shop's tagline pledge to respond faster to any size disaster, from a single-room water intrusion to full-structure fire recovery.

Homeowners who left reviews consistently mention specific technicians who turned stressful situations into manageable projects. When Bradley Wright's water heater burst while his family was away on spring break, a technician arrived the same night to begin extraction and documentation for insurance. Peter Tammetta's smoke damage required coordinated work between project lead Jason and manager Latonya, who managed both the restoration team and communication with the insurance company throughout a multi-week process. Laura's review names the five-person crew, Moe, Burg, Sean, Drew, and Heather, who dried her home after a toilet supply line failed, noting their patience with a large dog on-site during each visit.