Superior Air Services

HVAC contractor
3.2(9 reviews)
2602 S 38th St Suite A-35, Tacoma, WA 98409
Superior Air Services

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About Superior Air Services

Superior Air Services operates as an HVAC contractor serving Tacoma and surrounding Pierce County communities. With a 3.2-star rating drawn from nine customer reviews, the company handles residential heating and cooling systems, including repairs on older units that many contractors decline to service. The business maintains standard weekday hours from 8 AM to 6 PM, closed on weekends. Owner Tim Troth leads service calls, bringing experience with aging furnaces and air conditioning systems that might otherwise require full replacement.

What distinguishes Superior Air Services is Tim's willingness to tackle equipment that other local contractors refuse to touch. Multiple reviewers note his ability to source parts for older furnaces and repair systems that competing companies quoted as needing complete replacement. The company offers same-day service for emergency calls, including winter heating failures and summer cooling breakdowns. Service calls cover diagnostics, repairs, and new installations for residential properties throughout the Tacoma area.

Customer experiences reveal a mixed track record. Peter Hansen praised Tim for repairing a furnace others wanted to replace, noting his skill with older units. Kimberly Fulgham described a same-day installation during frigid winter weather that kept her family comfortable. However, Steven Anderson reported a significantly different experience: a multi-week mini-split installation that developed leaks, with disputes over payment and final completion. Jen B described a positive encounter highlighting prompt service and professional cleanup. These contrasting accounts suggest quality may vary depending on project scope and timing.

What Customers Say

Three of nine reviewers awarded 5 stars, with each praising Tim by name for solving problems on older units that other contractors could not repair. Three 1-star reviews describe project delays, communication failures, and post-service issues with thermostats. The mixed sentiment reflects inconsistent customer experiences across different service calls.

Working Hours

SundayClosed
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
ThursdayToday8 AM–6 PM
Friday8 AM–6 PM
SaturdayClosed

Services

Furnace Repair & Maintenance

Diagnoses and repairs heating systems, including older furnaces that other contractors decline to service.

Air Conditioning Repair

Summer cooling system repairs and diagnostics for residential properties.

Mini-Split Installation

Ductless mini-split system installation, though one review documented extended completion timelines.

Emergency HVAC Service

Same-day response for heating and cooling emergencies, based on reviewer accounts.

System Diagnostics

Evaluates existing equipment to determine repair versus replacement recommendations.

New HVAC Installation

Complete system installation for residential properties, including air handlers and thermostats.

Frequently Asked Questions