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Claim This BusinessSuperior Air Services operates as an HVAC contractor serving Tacoma and surrounding Pierce County communities. With a 3.2-star rating drawn from nine customer reviews, the company handles residential heating and cooling systems, including repairs on older units that many contractors decline to service. The business maintains standard weekday hours from 8 AM to 6 PM, closed on weekends. Owner Tim Troth leads service calls, bringing experience with aging furnaces and air conditioning systems that might otherwise require full replacement.
What distinguishes Superior Air Services is Tim's willingness to tackle equipment that other local contractors refuse to touch. Multiple reviewers note his ability to source parts for older furnaces and repair systems that competing companies quoted as needing complete replacement. The company offers same-day service for emergency calls, including winter heating failures and summer cooling breakdowns. Service calls cover diagnostics, repairs, and new installations for residential properties throughout the Tacoma area.
Customer experiences reveal a mixed track record. Peter Hansen praised Tim for repairing a furnace others wanted to replace, noting his skill with older units. Kimberly Fulgham described a same-day installation during frigid winter weather that kept her family comfortable. However, Steven Anderson reported a significantly different experience: a multi-week mini-split installation that developed leaks, with disputes over payment and final completion. Jen B described a positive encounter highlighting prompt service and professional cleanup. These contrasting accounts suggest quality may vary depending on project scope and timing.
Three of nine reviewers awarded 5 stars, with each praising Tim by name for solving problems on older units that other contractors could not repair. Three 1-star reviews describe project delays, communication failures, and post-service issues with thermostats. The mixed sentiment reflects inconsistent customer experiences across different service calls.
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
Diagnoses and repairs heating systems, including older furnaces that other contractors decline to service.
Summer cooling system repairs and diagnostics for residential properties.
Ductless mini-split system installation, though one review documented extended completion timelines.
Same-day response for heating and cooling emergencies, based on reviewer accounts.
Evaluates existing equipment to determine repair versus replacement recommendations.
Complete system installation for residential properties, including air handlers and thermostats.